Looking back on 1985, we began our journey with the commitment to deliver quality drinking water to every household doorstep. At Sprinkle, we believe that a good quality of life starts with a good glass of drinking water. With our drinking water delivery experience of over 35 years, Sprinkle has adapted, improved, and modernized ourselves in technology, design, and latest innovations - ensuring the endless flow of quality and healthy daily life for all Thai people.
M. Water Co., Ltd. was established in 1985 as a major producer and supplier of drinking water in Thailand. It has received the official approval from the Ministry of Public Health to produce and supply “Sprinkle” drinking water under the registration number 10-1-22829-1-0003. It has also achieved quality recognition of GMP series no. 30/354 from Thailand’s Food and Drug Administration. In addition, it has received various quality accreditations from leading institutes, including HACCP and ISO9001:2015.
Sprinkle water is distributed and delivered through Better Choice Co., Ltd., founded by M. Water Co., Ltd. to retail shops, medical centers, restaurants, and gas stations.
Apart from our own brand, M. Water Co., Ltd. also produces private label bottled water for over 200 organizations in the private and public sectors.
Currently, M Water Co., Ltd. has the production capacity of 250 million liters per year, with more than 300 delivery trucks and 16 distribution centers servicing Bangkok and its vicinity. It goes without saying that, from over 30 years of experience, the company has become one of the most trusted and successful water producer in Thailand.
When it comes to hygiene, more is better! Before delivering to your hands and nourishing your body, the water is taken from a natural resource, gone through the advanced technology of purification and disinfection systems. Random quality control is done every 2 hours. Samples are constantly submitted to the official authority for verifications.
Ultrafiltration uses a hollow fiber membrane to effectively remove particles of 0.01 micron such as turbidity, suspended particles, microplastics, silica, bacteria, yeasts, fungi, viruses, and parasites.
Reverse Osmosis eliminates contaminants as small as 0.0001 micron and filters out saltiness, bacteria, viruses, hard metals, as well as any toxic compounds. The company establishes a continuous quality control system to maintain the highest standard.
Ultraviolet light to disinfect micro-organisms.
Ozonation to complete micro-organism disinfection.
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If you want to talk about global guarantee quality, APHA, AWWA, WEF are the associations who have certified us. If you want to talk about standards that drinking water companies should have, HACCP, ISO 9001: 2008, GMP are certificates that we are proud to put on the side of the office.
We also won the prizes that other drinking water brands never had; Red Dot Award 2014: Best of the best packaging design, iF Design Award 2014, Good Design Award 2013, DEmark Design Excellent Award. What this shows is that we design the quality of both drinking water and packaging to make Sprinkle the best drinking water in your hands.
Not only focusing on the purity of water, bottle hygiene and safety are also our top priority. Sprinkle water bottle is made from the clear-blue polycarbonate, the clearest and most durable plastic with the ability to withstand up to 140-degree Celsius heat.
It is the same kind of plastic that is used for baby bottles. Every gallon bottle is exposed to a five-step high-standard washing procedure before it can be refilled.
Then the empty bottle is filled in with drinking water and sealed with a bottle cap by automatic machinery for maximum safety and cleanliness.
Every Smart bottle cap of 18.9 liters of Sprinkle water is designed for single use. Screw caps are not allowed to reuse. A bottle cap is stamped with a clear logo alongside specifying the date of manufacture and expiration date with the international production standards that can be trusted for cleanliness and safety.
Time is precious in this modern world. With our ordering system, Sprinkle Web App is here to make your drinking water purchase easier in just a few clicks. 16 of our Sprinkle drinking water distribution centers manage the delivery with the utmost efficiency, covering all 16 areas in Bangkok and the Metropolitan region.
No extra delivery charges. Home, office, building, condominium, apartment, or factory – we are always ready to deliver the refreshing drinking water at your door.
Tel: 02-7127272
LINE ID @sprinklewater
Email: Callcenter@sprinkle-th.com
Tel: 02-7127272
LINE ID @sprinklewater
Email: Sales@sprinkle-th.com
M. Water Co., Ltd. has earned the confidence and support from numerous organizations to produce private label bottled water. Despite different brand names, the quality of our product never varies.
On behalf of M. Water Company Limited, a distributor and a seller of Sprinkle Drinking Water, we would like to inform you that we have provided COVID-19 vaccines to employees and delivery staff. In addition, we recorded the employee's vaccination status through our data collection system, allowing us to inform vaccine management and expect them to be 100 % vaccinated by August 2021.
Besides, to continue delivering Sprinkle drinking water with safety standards and build confidence to you, delivery staff vaccinated against COVID-19 will be marked with a "I GOT VACCINATED" sign. You can see details of the vaccinations of your delivery staff in the table below.
18.9L Drinking water Home Delivery and Water Purifiers are two popular options available in the market. Choosing one depends on the individual's specific needs and preferences. This article aims to comprehensively compare Sprinkle 18.9L, other brands, water purifier and subscribed water purifier, helping you decide the best for your clean water needs based on considering Cleanliness, Quality Control, Convenience, Cost, Environment Effect, and After Sales Service.
In short, Sprinkle Drinking water is the perfect match if you are concerned the water cleanliness with trusted quality control along with reasonable prices. Sprinkle also provides good after-service, so you do not have to worry if you find some issues with water or service. The Sprinkle gallon is eco-friendly as well. On the other hand, a water purifier may be a better choice if you want the most convenient way to have drinking water as it will be installed in your home. But be aware of instability in water quality and taste as this is a household filter, not the bulky factory filter Sprinkle uses. Also, there are much fewer steps to filter the water. It also has to consider the deterioration, maintenance, scheduled filter replacement, spare parts, and maintenance costs, including the time that must be wasted for those as well.
These Website Terms & Conditions cover all websites of M. Water Company Limited (“Sprinkle”) and apply to all individual and legal entity visiting and/or using websites of Sprinkle (“Visitor”)
Please thoroughly read these Website Terms & Conditions before any visit and/or use. Any use of websites of Sprinkle shall be deemed as the Visitor totally agrees to these Website Terms & Conditions. Sprinkle reserves the rights to amend these Website Terms & Conditions without any advance notice to all Visitors.
1.Membership Application
Any visit to the Sprinkle website does not need a membership. However, if the Visitor wishes to purchase Sprinkle drinking water, please apply for a membership at www.sprinkle-th.com. The Sprinkle drinking water can be purchased after becoming a member.
The current member can recommend the new applicant to receive rewards subject to the conditions specified by Sprinkle, please check the conditions at www.sprinkle-th.com.
If any member wishes to cancel the membership, please contact the Call Center at least 2 weeks in advance.
2.Intellectual Property
All texts, pictures, sounds, videos, contents, elements of websites, trademarks, service marks, names, trade names, patents, know-how, etc. appearing on websites are protected works under the laws. It is prohibited to copy, forge, reproduce, duplicate, modify, disclose to the public, sell, rent out, or perform any actions for any commercial or illegitimate interest from the foregoing intellectual property without an advance written approval of Sprinkle.
3.Sprinkle Drinking Water
Sprinkle has used its best efforts to give accurate and complete details of Sprinkle drinking water to the Visitor. However, the actual details may be changed while the details appearing on websites have not yet been changed. Please carefully check the details of Sprinkle drinking water appearing on an invoice. If there is any query, please contact the Call Center.
If any member discovers changes in color, taste, or odor in Sprinkle drinking water, Sprinkle will issue a replacement. Please follow this instruction:
1. Do not pour the water out of the bottle as it will be thoroughly checked by Sprinkle;
2. Separate the bottle;
3. Contact the Call Center at telephone number 02 712 7272, provide the member ID, name of contact person, and telephone number.
4.Use of Websites
Sprinkle has used its best efforts to develop and improve websites to be always in proper condition. However, Sprinkle cannot guarantee to the Visitors and members that the use of the website of Sprinkle will not cause any problems to devices and software used by the Visitors and members to access the website of Sprinkle. All Visitors and members agree to use the website of Sprinkle at their own risk.
5.Indemnification to Sprinkle
If any Visitor or member violates or does not comply these Website Terms & Conditions and/or performs any act or fails to perform any act which is required to be performed, negligently or intentionally, such Visitor or member must be responsible for any damage occurred to Sprinkle directly occurred by the action of the Visitor or member including the indirect and consequential damage of such action.
6.Privacy Policy
Sprinkle has the Privacy Policy for the purpose of protection of personal data of the Visitors and members subject to the Personal Data Protection Act B.E. 2562 (2019) which can be checked at www.sprinkle-th.com.
7.Force Majeure
All Visitors and members acknowledge that in the event of any failures of websites due to any force majeure event, including but not limited to, any act of god, power failure, technical failure which is not occurred by gross negligence of Sprinkle, or any event beyond the control of Sprinkle, Sprinkle does not have to be responsible for the Visitors and members for any damage occurred against such Visitors and members.
8.Refund Policy
If any member is unhappy with the quality of Sprinkle drinking water, Sprinkle is willing to refund the money in full.
9.Applicable Laws
These Website Terms & Conditions are governed by and construed in accordance with the laws of Thailand.
10.Contact Sprinkle
In the event that any Visitor or member has any query, suggestion, or comment in relation to these Website Terms & Conditions, or does not get Sprinkle drinking water as scheduled, or has any problem, please contact the Call Center at below channels:
Telephone Number: 02 712 7272 (07:00 – 21:00 hrs. everyday)
Fax: 02 533 4630
Line ID: @sprinklewater (07:00 – 20:00 hrs. everyday)
Facebook: Sprinkle Drinking Water (08:00 – 17:00 hrs. Mon - Sat)
Email: info@sprinkle-th.com
Website: https://www.sprinkle-th.com
Mail: M. Water Co., Ltd.
244/365 Soi Vibhavadee-Rangsit 43, Sanambin, Donmueng, Bangkok 10210
"Sprinkle Drinking Water" aims to ensure that all valued customers receive the highest satisfaction from using the service. Suppose the product is damaged due to an error of the Company. In that case, the Company is willing to change or return the product within 7 days after the customer receives the product, which must follow the conditions only.
Customers can submit a refund or return a request for the following reasons and conditions:
18.9 liters Gallon
The product does not match the order.
Contaminated drinking water.
The gallon is damaged, leaking, contaminated, and damaged caused by the Company.
Bottled water:
The product does not match the order.
Contaminated drinking water The bottle is damaged, leaking, contaminated, and damaged caused by the Company. Hot-cold water dispenser: The product does not match the order The product does not work and is damaged Missing equipment or not having all the equipment as described on the website The outer packaging is damaged. Automatic water pump: The product does not match the order The product does not work and is damaged Missing equipment or not having all the equipment as described on the website The outer packaging is damaged. To be eligible for a replacement or refund request, the water dispenser and automatic water pump must: Be in the original packaging Be in new and unused condition Accessories, manuals, and original documentation. Exceptions: The Company reserves the right to request replacement or refund of all items damaged by other factors unrelated to the Company in all cases. If the product is unusable, expired, incomplete, or damaged, please contact 02-712-7272 or email info@sprinkle-th.com with member number information, name-surname, picture of the damaged product with a description of the problem that occurred within 7 days after receiving the product. When Sprinkle confirms the customer's refund request, the Company will arrange to receive the product. Please follow the steps recommended. If the returned product is changed or damaged, and the equipment is not complete or not in the condition of returning the product, the Company reserves the right to exchange or refund and will send the return process to customers again. Wrong product If the customer receives the wrong product, please contact 02-712-7272 and provide the purchase order number and pictures of the incorrect product the customer received within 7 days after delivery. Then when Sprinkle confirms the customer's refund request, the Company will arrange to receive the product. Please follow the steps recommended. The regulations are that the product must be in its original condition, the packaging has not been unpacked or torn, and the labels and tags remain intact, not in use except there may be an abnormal condition that occurs accidentally depending on the information received or appearing on the packaging. * If the customer returns a product that does not meet the conditions, the Company will return the product to the customer and the customer has to bear the shipping cost. The Company reserves the right to disapprove the product return and refund if the returned product is changed, damaged, incomplete, or if the product is older than 7 days after the customer receives the product. Report to M. Water Company Limited Call Center: 02-712-7272 Line: @sprinklewater Email: info@sprinkle-th.com Business hours: Monday - Saturday 08.30-17.00 Required documents Individual customer - A copy of the front page of the bank account book with 1 certified copy
(A name on a copy of the ID card and the account name must match the name of the purchaser only) Corporate customer - A copy of the front page of the bank account book (A name on the bank account must match the customer’s company name in the tax invoice only)
- A copy of a company registration document, which must be updated in less than 180 days
Conditions for Deposit Bottle Refund
1. The Company will refund the deposit of the Sprinkle bottle when the member returns the bottle to the Company in regular use according to the number of bottles the member has deposited with the Company. The Company reserves the right to refuse to refund the deposit and receive it back in case; the bottle is damaged, contaminated, or not in a condition that can be washed and reused or the bottle is contained products other than Sprinkle drinking water which may cause lichen formation or an unpleasant smell.
2. If the member has not received or exchanged water for more than 90 days or cancels the Sprinkle membership, please return the bottle in normal use condition to the Company within 90 days.
3. The Company reserves the right to deduct the outstanding coupon from the water bottle deposit.
4. Bottle deposit Refund
4.1 The Company will transfer money to the member's bank account. Members must attach the original request for the return of the bottle with a copy of the front page of the bank account and send it to the Company via post or to the staff who collect the drinking water bottles, or customers can inform via Line, Email additionally. The Company will deduct the fee for transferring the money back at the rate specified by each bank.
4.2 Pick up in person at M. Water Co., Ltd. No. 244/365 Soi Vibhavadi Rangsit 43, Sanam Bin Subdistrict, Don Mueang District, Bangkok 10210 Tel. 02-712-7272 ext. 1100 Members return the original bottle request form to receive a check for the bottle deposit after 15 days of maturity or authorize another person to take over
Required Documents
For corporate: A power of attorney, a copy of the authorized person's ID card, and a power of attorney, a copy of the company certificate certified true copy, and the original bottle return form.
For an individual: A power of attorney, a copy of the authorized person's ID card, and a certified true copy by the authorized person with the original form of guarantee return.
5. The Company only reserves the right to refund the deposit in the member's name. To change the refunded name, the member must authorize someone else to receive the money on your behalf with a power of attorney.
6. Deposit bottle lost; Please report to the police and provide the notification to claim the deposit.
M. Water Company Limited (the “Company”) recognizes the importance of the protection of your Personal Data which has already been provided or will be provided to the Company in the future. The protection is our responsibility for our customers and business partners by complying with laws and regulations relating to the protection of the Personal Data. Therefore, the Company has prepared this Privacy Policy for your understanding of the procedures of the Company in relation to the collection, use, and disclosure of your Personal Data subject to the Personal Data Protection Act B.E. 2562 (2019).
1.Definitions
2.Collection, Use, and Disclosure of Personal Data
The Company collects your Personal Data as follows:
The Company will collect, use, and disclose the Personal Data as necessary subject to the purposes stated in this Privacy Policy in the event that:
3.Personal Data to be Collected
During your access to or use of the Company’s Website as well as purchasing goods and services from the Company, the Company may be required to collect or receive your Personal Data as follows:
4.Purposes of Collection, Use, and Disclosure of Personal Data
The Company collects your Personal Data for the use and disclosure subject to the purposes as follows:
5.Period and Place for Retaining Personal Data
The Company will retain the Personal Data as long as it is necessary in accordance with the purposes stated in this Privacy Policy as well as laws and statute of limitation, except where such Personal Data is during the legal procedure or process of government agencies.
The Company will retain the Personal Data in the place suitable for forms and types of the Personal Data having security and safety measures subject to the Applicable Law.
6.Disclosure of Personal Data to Third Parties
The Company may disclose the Personal Data to third parties as follows:
7.Sending or Transferring Personal Data Overseas
The Company may send or transfer the Personal Data overseas by which the Company will arrange the receiving organizations of the Personal Data to have the Personal Data protection standard which is sufficient and in compliance with the Applicable Law.
8.Rights of Data Subject and Processing Period
In the event that the Company collects, use, and disclose your Personal Data subject to the purposes stated in the Privacy Policy, you may submit a request to exercise your rights subject to the Applicable Law and this Privacy Policy as follows:
You can exercise your aforementioned rights by fill in and submit the request form to the responsible person of the Company. The exercise of your rights may be restricted subject to the Applicable Law and may be rejected by the Company subject to the foregoing reasons or other reasons subject to the Applicable Law. You will be notified of the decision of the Company on your request with supporting reasons where your request is rejected within the specified period.
9.Data Protection Officer
The Company has appointed the Data Protection Officer with working committee for investigations of the performance of the Company relating to the collection, use, and disclosure of the Personal Data subject to the Applicable Law, as well as giving related advices, including coordination and cooperation with the Office of the Personal Data Protection Committee for any related matters, and to perform any duties subject to the Applicable Law.
10.Contact the Company and/or Data Protection Officer
If you have any questions, suggestions, or would like to exercise your rights in relation to the collection, use, and disclosure of your Personal Data, you can contact the Company and/or the Data Protection Officer via the following channels:
Water Co., Ltd. (Sales Office)
283/50 Home Place Office Building,
11/Flr. Soi Sukhumvit 55 (Thonglor 13),
Sukhumvit Road, Kwaeng Klongtonnua,
Khet Wattana, Bangkok 10110
Tel. 02-712-7272
E-mail: info@sprinkle-th.com
11.Complaint
If you believe that the Company does not comply with the Applicable Law or this Privacy Policy, you can complain to the Office of the Personal Data Protection Committee via the following channels:
Tel. 02-142-1033, 02-141-6996 (Administration Subdivision)
or 02-141-6668, 02-141-6771 (Legal Subdivision)
E-mail: pdpc@mdes .go.th
120 Moo 3, the Government Complex Commemorating
His Majesty the King’s 80th Birthday Anniversary,
Ratthaprasasanabhakti Building (Building B),
7th Floor, Chaengwattana Road,
Thung Song Hong Subdistrict, Laksi District, Bangkok 10210
12.Amendment of Privacy Policy
The Company reserves the rights to amend this Privacy Policy as deemed necessary and appropriate subject to the Applicable Law. Any amendment will be published on the Company’s Website.